Delivery & Returns
Our dispatch days are Monday to Thursday. If you place your order before 12 pm on Sunday to Wednesday we aim to dispatch your order the following day. This is not guaranteed, but we work hard to ensure your order is dispatched as quickly as possible.
We send most parcels on a Next Day Delivery service. However, some postcodes can only be dispatched on a two day service. These postcodes are included below-
AB31 to AB56, IV1 to IV63, KW1 to KW14 to KW17, PH15 to PH18, PA20 to PA78, HS1 to HS9, PH19 to PH50, ZE1 to ZE3, FK17 to FK21, KA27, KA28 and Isle of Man.
If you require a specific delivery date please get in touch and we will try our hardest to deliver on your requested date. Our email address is support@rabbitboxes.co.uk.
Returns
Since our products include fresh and perishable food, the usual right to return goods within 14 days of receipt does not apply if you simply change your mind. This is because the fresh produce has a best-before date just a few days after delivery.
As a consumer, you are entitled to receive products that comply with this contract. You have legal rights regarding products that are defective or not as described. If the products delivered to you are defective or do not match the description on our website, please contact us to report the issue as soon as possible (within seven days of delivery). If possible, we request that you provide a photograph of the defective or misdescribed product to help us process your refund promptly.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
To start a return, you can contact us at support@rabbitboxes.co.uk.
If your return is accepted, we’ll ask you to safely dispose of the product or we will send you over a returns label. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@rabbitboxes.co.uk.
You can always contact us for any return question at support@rabbitboxes.co.uk
What should I feed?
What should I feed?
Rabbit’s diet should consist of 85% grass or feeding hay, 10% greens, and 5% high-quality, complete nuggets.
Rabbits should have access to fresh, clean water at all times.
Guidelines for feeding greens
Our guidance comes from Aneesha, a pet nutrition expert specialising in rabbits and guinea pigs, who works closely with the RWAF.
A balanced diet is fundamental to your rabbit’s well-being, especially when incorporating vegetables. Here are some essential tips to keep in mind:
Dietary Precautions: Introduce any new vegetables slowly and in small amounts, as sudden dietary changes can disrupt your rabbit’s digestive system and lead to gastrointestinal issues. Mix small portions of new greens with the usual diet and gradually increase the amount over 7-10 days while monitoring for any signs of diarrhoea or bloating.
Moderation and Variety: Offer a mix of leafy greens and vegetables daily. This variety ensures a broad spectrum of nutrients and minimises the risk of nutritional imbalances. However, moderation is crucial; too much of any one type of green can be harmful. Rotate greens to provide diversity while observing your rabbit's response to different foods.
Monitor for Reactions: Regularly check your rabbit’s droppings, activity level, and appetite when introducing new foods. If you notice any signs of digestive discomfort, promptly remove the greens in question.
Our mixed boxes are designed to offer your rabbits a variety of options and are carefully assembled to ensure they receive a diverse range of nutrients essential for their well-being. Therefore, it’s important to give your rabbits one piece of each item included in the box every day to maximise the nutritional benefits and maintain a balanced diet.
Veg Prep
Always wash all fresh greens and vegetables thoroughly before serving them to your rabbits.
Coriander
- Rich in vitamin K, vitamin C, and vitamin A
- Contains antioxidants and essential oils
- Small amounts of potassium, calcium, and magnesium
Frisee Lettuce
- High in water, vitamin A and vitamin K.
- Provide some folate, vitamin C, and fiber.
- Low in calories.
Cavolo Nero
- Rich in calcium (supporting bone health).
- Excellent source of vitamins A, K, and C.
- Contains antioxidants and fiber.
Kale
- Rich in calcium (supporting bone health).
- Excellent source of vitamins A, K, and C.
- Contains antioxidants and fiber.
Escarole
- High in water, vitamin A and vitamin K.
- Provide some folate, vitamin C, and fiber.
- Low in calories.
Flat Leaf Parsley
- Good source of vitamin K, vitamin C, and vitamin A.
- Moderately high in calcium.
- Contains folate and iron.
Curly Parsley
- Good source of vitamin K, vitamin C, and vitamin A.
- Moderately high in calcium.
- Contains folate and iron.
Dill
- High in vitamin C, A, and K
- Parsley and coriander are rich in antioxidants
- Dill is moderately high in calcium and also provides manganese
Fennel Greens (500g)
- Contain vitamin C, potassium, and fiber
- Source of calcium and manganese
- Have antioxidant compounds
Carrot with leaves (500g)
- Carrots (orange part) must only be fed as an occasional treat
- Carrot tops are okay to be given regularly
Celery Leaves (500g)
Does your bunny love celery leaves but leave the stalks behind? Then our celery leaves is just what you need!
- A great low calcium food option
Chard
- A delicious food, great for leafy feeding
- Always feed chard in a good mixture with other fresh products, as it has a higher oxalic acid content.
Chicory
- A favourite among bitter lettuces, as its bitter compounds make it very well tolerated, even by sensitive digestive systems.
Dandelion/ Catalogna
Delicious fresh dandelion, your bunny won’t be able to resist!
- In pregnant animals, it stimulates milk production.
